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Taking chances
INSURANCE has been much in the news lately. But most people know
little about two major problems that arise in the insurance
business: adverse selection and moral hazard.
Suppose we know that one out of every 10,000 factories will catch
fire in any given year; and that each fire will damage Rs.10,000
worth of property, this would suggest that insurance would work
if you can get each factory owner to pay a premium of a little
over one rupee a year. But this is not quite the way it works.
What will happen is that those who are more at risk will be more
likely to seek insurance than those who face low risks.
Alternately, if smokers and non-smokers both seek life insurance
cover, and if both pay premium at the same rate, this would mean
that non-smokers would wind up getting less than their rupee's
worth of insurance; since they are not as much at risk as
smokers. This is the problem of adverse selection. To tackle this
problem, insurance companies try to set different rates of
premium for different groups of people who face different levels
of risk.
Moral hazard is another kettle of fish altogether. Take the case
of medical insurance. An insurance company examines the rate at
which people fall ill, and the amount of money they spend on
their illness as and when they do fall ill. On the basis of these
calculations, they then decide how much premium to charge for
policies that cover different kinds of medical risks. The problem
that arises here is that someone who takes a medical insurance
policy, might start "falling ill" more often, or seeking more
expensive treatment than he would have done had he not taken a
policy. It is because of this that it makes good sense for an
insurance company to reimburse only a part of the costs, leaving
a small part to be borne by the person concerned. By the same
logic, it is not a good idea for companies to reimburse all the
expenses that their employees incur on medical treatment. Indeed,
this is a bad idea not only for the companies, but for their
employees as well; since some of the "treatments" that fully
reimbursable employees can so easily be tempted to go in for can
harm them, and, indeed, at times even prove fatal.
But this is not a one way street. Adverse selection can also
operate in reverse gear. I remember a case in which an insurance
company insured a printer against the risk of fire. The workshop
caught fire one night; but, luckily, he was able to get the fire
extinguished before the whole thing was razed to the ground. Good
move? Not quite. The insurance company later declared that it
would reimburse only 20 per cent of the loss; most of the damage,
it said, had been caused not by the fire, but by the efforts to
put it out. Similarly, there was recently a news item saying that
the Life Insurance Corporation (LIC) insists that insured persons
notify them as soon as any life threatening situation arises; HIV
for instance. And once the company is notified, it simply
terminates the policy.
SUDHANSHU RANADE
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