Complaint made on seven occasions remains unresolved

By Our Staff Reporter

HYDERABAD, MAY 2. Is the "Face-to-Face Programme", that consumes precious time of officials and Ministers, worth it, if a problem is not solved despite being brought to the notice seven times? This was the question raised by Mr. Chandrudu from Jeera, Secunderabad, during the city administration's programme on Wednesday.

He had complained about a road encroachment in his area seven times till now on the programme which is telecast live on the City cable networks. However, he said he got only hollow promises and no action. Even the Ministers had assured him that action would be taken soon but that did not come.

The matter was also brought to the notice of the Collector personally, but failed to result in any action. However, the officials contended that a case was filed against the encroachers and the matter was in the court. But, Mr. Chandrudu argued that no such case was filed and demanded the case number for verification. An embarrassed Minister for Labour, Mr. Krishna Yadav, said he would personally visit the area tomorrow itself along with the officials.

Apart from this, the programme was flooded with general complaints like bad roads, parking on the roads leading to heavy traffic congestion, illegal constructions, absence of streetlights and non-issue of pattas.

One Mr. Shiv Kumar from Nallakunta said complained of heavy traffic congestion at the Fever Hospital bridge and at Vidyanagar. Mr. Satyanarayana from Domalguda suggested that a traffic constable be posted at Domalguda Nursing Home to ease heavy traffic there.

The Joint Commissioner (Coordination), Mr. S.R. Tiwari, said the concerned Assistant Commissioner of Police would be asked to look into the issue. The Telephone Department officials were so complacent that they do not even issue duplicate bills and make the customers run from pillar to post, said one Mr. Raghavendra. He wanted the officials to respond to the people's complaints and not irritate them.

Mr. Narsing from Musheerabad requested pattas for them. Though they were living in that place for the last 52 years and paying water and power bills, the pattas were not issued, he said.

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