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Online edition of India's National Newspaper Monday, June 04, 2001 |
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When emotions take a backseat
THE OTHER day my friend looked at me with disbelief when I told
him that I did not have an e-mail ID.
Whatever has happened to that ancient art called "letter-
writing"? Technology, the Janus-faced wizard, seems to have
relegated the art of letter-writing to the bin, replacing it with
the e-mail.
What does an e-mail do that a letter cannot? E-mail is instant,
an improvised speed-post. Messages are communicated at the touch
of buttons and movement of the mouse. Now, greetings,
applications for jobs, documents - in short, messages from almost
all walks of life are sent via the e-mail. Often, there are
specific instructions that the mode of communication must be only
through the e-mail.
Why this superimposition of the electronic mail? With the advent
of the e-mail, communication has definitely attained glorious
heights by way of speed and technological wizardry. But much has
been sacrificed.
E-mail etiquette now popularised as "netiquette", has slaughtered
the "etiquette" of the English language.
Netiquette demands that an e-mail be short, precise and mostly
abbreviated. So, words like "your" and "you" get mutilated and
become "ur" and "u". To add to this destructive process, net
users coin new words. The contemporary net culture has invaded
all aspects of life to such an extent that the beautiful art of
letter-writing seems to be fading.
Pen, paper and the process of thinking and giving form to
thoughts - these are a treasure that cannot be replaced by any
technological sophistry. The very notion of a letter being
"personal" is anachronistic in the context of an e-mail. That
"personal" flow of emotions from the mind to the pen to the
reader is absent in an electronic mail.
Words may be the same in both forms of communication. but the
beauty of a handwritten letter cannot be felt while reading an e-
mail, although the latter may be made more attractive
technically.
Another remarkable difference is one of re-reading a letter.
Normally, once an e-mail is read, it is deleted. But some users
save it in a folder for future reference. But a letter can be
read anytime, any number of times and preserved across ages.
The hand that wields the pen somehow loses its might on the
keyboard. This may seem to be an overstatement but this subtle
revelation has several shades of truth, more validated by
experience than by supposition.
Technology, whatever be the giant strides it takes, invariably
becomes a victim of its own breakthrough. The e-mail has become a
medium for neutralising a system. Virus, the electronic bug
operates via the e-mail.
When you open your mail, a message flashes. Traps are set by way
of offers or catchy phrases. For example, a message may say that
you can become a millionaire if you open a particular mail. If
you fall for this and open the mail, the virus is activated and
it destroys the whole system and its contents.
A letter is a personal, one-to-one channel of communication,
which cannot be duplicated. The "You" and "I" form the two
pillars between which a whole bridge of feelings and emotions is
constructed. And language is moulded, changed, rewritten and
recast to convey so much, never destroyed and butchered.
Whither this art?
D.VENKATARAMANAN
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