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Nasscom sees boom in IT-enabled services -- Projected revenue at Rs 4,000 cr

Our Bureau

NEW DELHI, Sept. 13

IT-enabled services in India are expected to gross a revenue of Rs 4,000 crore in 2000-01, as against Rs 2,400 crore in the previous fiscal, clocking the sector's highest industry growth of 66 per cent till date, the National Association of Software and Service Companies (Nasscom) has projected in a survey.

According to Mr Dewang Mehta, President of Nasscom, the two most promising segments this year are customer interaction services including call centres and content development and animation.

The survey says that customer interaction services are expected to generate Rs 750 crore in this year, compared to

Rs 400 crore during the last year.

Revenues from content development and animation are expected to almost double from Rs 820 crore in 1999-00 to Rs 1,600 crore in 2000-01.

According to the survey, Gurgaon, Mumbai, Hyderabad, Bangalore, Chennai, Pune, Ahmedabad and Thiruvananthapuram are emerging as major hubs of IT-enabled services.

Most of the overseas companies first start with pilot projects before going for full-scale operations. ``All the 32 pilot projects started last year have been successful, and we expect full scale operations of these projects during the year,'' Mr Mehta s aid.

He added that the survey will set the agenda for the Nasscom India IT Enabled Services 2000, a two-day national conference on the sector, which begins here on September 19.

``The aim of Nasscom's annual conference on IT-enabled services is to meet the ambitious projections of the Nasscom-McKinsey survey of more than 1.1 million jobs and annual revenue of $18 billion in 2008,'' Mr Mehta said.

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