THE HINDU BUSINESS LINE
Financial Daily
from THE HINDU group of publications

Friday, January 05, 2001

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Opinion

Editorial
RBI stumbles
AFTER NODDING IN favour of private sector entry into banking, the Reserve Bank of India has run into a logical snafu in barring large industrial houses.

Foreign Trade
Making a mark in foreign trade
FIRST, let us take the latest actual performance figures for visible trade in the current financial year.

Information Technology
(M)e-business
Customer Relationship Management (CRM) is the craze and the rage, and inevitably, the IT-enabled e-CRM is the talk of the town. In the industrialised countries, that is. India which is nowadays compared to a lumbering elephant rather than to a springing tiger is yet to cotton on to the nature and significance of either version. Only about 10-15 companies are thinking of investing a paltry total of Rs 50 crore in e-CRM.

PSU
Making PSUs leaner
A PARLIAMENTARY committee took me to headquarters of several public sector undertakings (PSUs) in Mumbai, Bangalore and Hyderabad. It was an outstanding performance which they projected on the screen with the help of computers. The PSUs do us proud. What impressed me the most was not the whopping profits, but the entrepreneurship -- the spirit to excel and the determination to be on a par with international standards, which some have already achieved.

Politics
Lashkar-e-Toiba: Spreading the jehad
THE REPORTED claim of a spokesman of the Lashkar-e-Toiba in Pakistan that two of its suicide cadres were responsible for the murderous attack on some Indian Army personnel inside the Red Fort in New Delhi on December 22, is under verification by the Indi an security agencies.

Happy New Year from your PM
DEAR citizens of India: First, I would like to wish you all a very happy 2001. If we give India a chance, we might even get to 2002. We should all hold our collective breaths.

Telecommunications
A level-playing field in telecom
ON A REQUEST from the MTNL (and other fixed, that is, wired basic telephone service providers) to introduce limited mobility telephone services through wireless local loop (WLL) equipment, the Department of Telecommunications (DoT) has asked the Telecom Regulatory Authority of India to give its recommendations on matters such as additional licence fees and a level playing field between the full mobility-service providing cellular mobile service providers and limited mobility service providers. It appear s that by imposing additional entry and licence fees, basic service providers may be allowed to provide limited mobility service. This has several aspects:


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