TWINS signs MoU with CMS Computers

By Our Special Correspondent

HYDERABAD, DEC 15 The TWINS project of the State Government, which offers multiple citizen services at a single point, signed an MoU with CMS Computers Limited and Ram Informatics for developing TWINS centres at 18 centres in the city on Build, Own, Operate and Transfer basis.

Mr. K. Madhusudhana Rao, Director, TWINS project, and Mr. K.V. Prasad, Director CMS, and Mr. R. Jagadeswara Rao, Executive Director, Ram Informatics, signed the MoU. The two firms will install hardware, develop software and maintain the centres. Each Integrated Citizen Service Centre will be under the control of the Government and headed by one Administrative Officer and the counters will be operated by staff drawn from various departments.

The Government services to be offered include payment of electricity bills, water & sewerage bills, property tax, telephone bills, railway reservations, reservation for APSRTC bus services, Tirumala Tirupati Devasthanam bookings, registration of birth, issue of birth certificates, registration and issue of death certificates, caste certificates, encumbrance certificates, trade licenses of Municipal Corporation of Hyderabad, market value assistance of Registration department, Registration of complaints relating to associated department and receipt of passport applications.

In addition to the services offered by the Government departments, citizens can also avail themselves of services from other sectors like ATM services, Airline ticket bookings and insurance. All the services will also be available on Internet.

According to Mr. Madhusudhan Rao, various services will now be available on a single window. There will be no area restriction, that is, service pertaining to any part of the city can be availed at any of the centres, and payment for services will be accepted through credit cards also. Service efficiency will be high, as the ICSCs will be hitech centres directly connected to the Department servers offering online information and immediate updating of records. As there will be multiple counters of eight to 12, there will not be any queues for payment.

Mr. K. Madhusudhana Rao, Director of TWINS project, Mr. K.V. Prasad, Director of CMS, and Mr. R. Jagadeswara Rao, Executive Director of Ram Infotics, at the signing of MoU in the presence of Mr. Satyanarayana, I.T Secretary, at the Secretariat on Friday.

Send this article to Friends by E-Mail

Section  : Southern States
Previous : Hospitals told to take steps for biomedical waste
           management
Next     : Ensure accountability, officials told