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TVS eTechnology is a national player in the customer support, technology support and maintenance services (TMS) areas. TVS eTechnology offers field customer support to products of TVS-E. TVS eTechnology also acts as a preferred outsourced strategic partner to various brand owners / service providers. TVS-E, which is in the fast growing, business process outsourcing (BPO) space through its contract manufacturing and electronic manufacturing services, has also identified other synergistic BPO areas with high potential for growth. According to Gopal Srinivasan, director, TVS-E, "this merger is unique as the merged entity will leverage the best practices of the two companies, identify new marketing opportunities and is expected to bring big benefits for TVS-E. The synergies derived from this merger provide scope for economies of scale and reduction in operating and administrative costs".
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