Business   

Apollo Health to expand back office facility

By Our Special Correspondent

MUMBAI MARCH 12 . Apollo Health Street Ltd., part of the Apollo Hospitals group, plans to strengthen its medical business process outsourcing (MBPO) business by expanding back office facility to 1,500 seats and opening another back office centre in Chennai within the next two years.

The group has ventured into the IT enabled services (ITES) sector with comprehensive infrastructural back up, including 300 seat business processing centre in Hyderabad.

Announcing its roadmap for the MBPO sector at a press conference here today, Vikram Chhatwal, CEO of Apollo Health Street (IT and ITES wing of the Apollo Hospitals group) said the group planned to invest about $10 million in the MBPO division in the coming years and had incorporated a subsidiary in the U.S., Apollo Health Street Inc. Dr. Chhatwal also said the group was looking at substantial capital infusion in the division and aimed to provide value-added services to its clients.

The company also announced receiving the "single largest BPO order across the Indian healthcare industry (provider and hospital space).'' Valued at over Rs. 30 crores, the multi-year contract is for a large New York based teaching hospital and would require Apollo to bill for charges over $100 million annually.

Apollo's MBPO foray also provides a comprehensive range of services including billing and coding services and claims processing.

The billing services cover all patient (outpatient, inpatient) and payer types and are capable to code across various specialities as per specified US HIPAA (Health Information Portability and Accountability Act) standards.

In addition to these, the group offers value-added services to its clients such as trained manpower and training facilities for nurses (Apollo Hospitals' Global Nurse Program), other paramedical staff and hospital administrators.

Printer friendly page  
Send this article to Friends by E-Mail

Business

News: Front Page | National | Southern States | Other States | International | Opinion | Business | Sport | Miscellaneous |
Advts: Classifieds | Employment | Obituary |

Stories in this Section

• IIP growth doubles in April-Jan.
• Apollo Health to expand back office facility
• Diesel versions of Palio, Adventure launched
• 'Thin `n light' notebook PC? So is my wallet!
• Rajiv Bajaj named JMD of BAL
• Maruti Udyog tops JD Power ratings
• LG Electronics' thrust on IT products
• SAIL plans second pipe plant
• Direct selling cos. seek separate legislation
• GSK Pharma raises dividend
• KVIC seeks exemption from VAT
• QuEST focuses on high-end engineering services
• Stock Market Index
• Exchange rates
• Bullion rates

Copyright © 2003, The Hindu. Republication or redissemination of the contents of this screen are expressly prohibited without the written consent of The Hindu