Dated 20th December, 2000

Though your job is dependent on the knowledge of your area of functional expertise, it is the interaction with Human Resource Department that really clinches the deal. So, one needs to be contemporary with HR concepts and trends.

1. Safety training is not just a programme, it is

(a) A constant process

(b) A generic programme

(c) Management commitment

(d) None of the above

2. Attributing failure of performance to external factors is

(a) Attribution bias

(b) Stereotyping

(c) Halo effect

(d) Horns effect

3. Mentoring emphasises on

(a) Career advancement

(b) Personal mannerisms

(c) Poise and appearance

(d) Education

4. An effective mentor is

(a) A person who demonstrates an enthusiasm towards work.

(b) A person who changes jobs frequently.

(c) A controversial person in the company.

(d) A person who guides and advises his subordinate.

5. P-CMM means

(a) Public competency maturity model

(b) People competency maturity model

(c) Public capability maturity model

(d) People capability maturity model

6. Value chain analysis was propounded by

(a) Michael Holding

(b) Stephan Robbins

(c) Michael Porter

(d) L. M. Gulati

7. A cross functional team consists of

(a) Members from different departments.

(b) Members from one functional area.

(c) Members who share similar interests.

(d) Members of the same organisation.

8. A `social loafer' in a team is one who

(a) Frequently goes on leave.

(b) Makes excuses to avoid work.

(c) Palms off his responsibilities to others.

(d) Shirks his work and does not contribute to the task.

9. To resolve the initiative paradox

(a) Create shared expectations

(b) Align goals

(c) Build trust

(d) None of the above

10. Guiding HR principles for a merger or acquisition

(a) Quick decisions and definitive action.

(b) Treating employees forthrightly.

(c) Treat those leaving respectfully.

(d) All of the above.

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