Dated 10th January, 2001

Though your job is dependent on the knowledge of your area of functional expertise, it is the interaction with Human Resource Department that really clinches the deal. So, one needs to be contemporary with HR concepts and trends.

1. The traditional instructor-led classroom training is considered

(a) Standard in training.

(b) Modern by today's standards.

(c) Old by corporates.

(d) None of the above.

2. Community of

Practice means

(a) A place where people gather to practice their skills.

(b) Informal gathering of professionals for problem-solving.

(c) A community centre where people show their skills.

(d) None of the above.

3. Means to enhance competitive intelligence is

(a) ESOPs

(b) Training

(c) Poaching talent

(d) None of the above

4. Path-Goal theory was developed by

(a) Peter Drucker

(b) Robert House

(c) Stephen Robbins

(d) Frederick Herzberg

5. A model that outlines 81 different leadership styles is the

(a) Managerial grid

(b) Contingency theory

(c) Behavioural theory

(d) None of the above.

6. CSP stands for

(a) Corporate Social Performance

(b) Corporate Statutory Pay

(c) Corporate Social Party

(d) Corporate Subordinate

Programme

7. An appraisal system helps to

(a) Make general personal decisions about an employee.

(b) Identify training and development needs.

(c) Pinpoint employees' mistakes.

(d) Make a criterion for promotions, pay hikes and terminations.

8. In a developmental appraisal, the appraiser:

(a) Acts as a counsellor

(b) Acts as a judge.

(c) Acts as a guide.

(d) Acts as an intermediary between the company and the individual.

9. `Double loop learning' is a process where

(a) An organisation uses standard routines and policies to solve a problem.

(b) An organisation modifies existing policies and procedures to solve a problem.

(c) An organisation hires an external consultant to solve a problem.

(d) An organisation conducts training on its procedures and policies.

10. One of the traits of a transition management team is

(a) Risk aversion

(b) Performance oriented

(c) Global thinking

(d) All of the above

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