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T H E H I N D U O P P O R T U N I T I E S A Guide to Better Positions and Better Performance Wednesday, April 25, 2001 |
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WORKING TRENDZ The outdoors beckons
HR managers have had to put their thinking caps on to find ways
to increase team cohesion, as conventional methods often ended in
failure. The wilderness-training programme also known as the
outbound management-development training programme was the
outcome of their efforts in this area. Today, wannabe team
leaders, managers and prospective employees are bundled off on
what outwardly seems like an escapade to the jungle. For the
employees, the wilderness experience gives them a chance to get
away from the confines of the lack-lustre office environs.
However, using this tool the HRD department gets the employees to
actively participate in innovative team building exercises and
self- assessment initiatives that help discover their potential.
The training would prove invaluable to the HR department in terms
of the feedback received from the facilitators, their
observations on each employee's strengths, weaknesses and areas
of improvement. The information would be used during appraisals
and promotions and recruiting in the case of prospective
candidates. Using this tool effectively, the HR can leverage the
performance of employees, spotting strengths and harnessing them,
and making team bonding a reality in the process.
As mentioned last week, the Outbound training (OBT) makes use of
a number of outdoor experiences and exercises-coracling, jungle
navigation, abseiling, ropes course and management games to name
a few. Each exercise has been formulated with a certain end in
mind, and designed in a way that gives participants a chance to
stretch their minds and bodies to the maximum.
Accord Consultants Pvt Ltd based at Bangalore is a management
consultant, which provides the OBT training package to
corporates. Teams are sent by corporates for an 8-day training
session. Typically a large group of employees are divided into
subgroups of 5 members each. The man- woman ratio remains
constant in all teams. The group of facilitators from Accord
ensure that the groups are well balanced and equipped with the
necessary gear.
Coracling towards teamwork
The OBT includes a coracling session. Here participants are
strapped to life jackets, after which they learn to coracle, and
engage in water sports. Four participants form a team and are
assigned a coracle (a circular boat).
While coracling the teams collect as many floating balls as
possible. Each ball carries a certain value (points written on
them). The team with the highest score wins.
After this exercise individuals, if they choose to, can venture
out on their own in kayaks. This helps participants to learn
rowing as well as take on higher levels of difficulty after
encountering initial team based success.
Positives of the exercise
* Team work in action, with a non-competitive approach
* Group-feeling
* Being neither a leader nor a follower
* Feeling the need for trust, support and encouragement
The exercise is designed to help the employees break free from
the fear of being a failure. It also makes them perform in an
atmosphere free from pressure. The dread of being isolated due to
failure is also removed, and participants can come out of their
shell and experience team dynamics in totality.
Jungle navigation
An important module in the OBT package is Jungle navigation. The
teams get to venture out into the forest both at night as well as
during the day. They are given torches, compasses, maps and
supplies. The strategy of reconnaissance is learnt and put to
use. This is a method by which an advance party is sent out to
scout the area. Their job is make sure that the track is danger-
free. The participants are divided into teams and have to walk in
a single file, and pass word to the next person in line about the
condition of the track and finally relayed in this manner to the
whole group, thus improving navigation. Experienced facilitator-
guides lead from the front and back up the rear without giving
any instruction as the teams are left to themselves to find the
way. The night-trek however is an exception as the guides lead
the teams.
The teams get to venture out into seemingly dangerous
environment. They learn to steer clear of danger, rely on safety
in numbers as well as be prepared to catch a glimpse of the local
fauna-bears, leopards and snakes. The teams need to use their
sense of direction and judgement to reach their destination.
Individuals also learn to warn team- mates of potential dangers
along the way, as well as describe the terrain to those following
in their footsteps.
This when applied to real life situations teaches teams to rely
on group motivation to realise team-based goals. Also the checks
made at regular intervals teach the team to ensure that they are
heading in the right direction. This increases communication and
employees are taught to be alert to the presence of `corporate
bears and snakes' at all times.
Marquee establishments
As tents are used to shelter the participants, one of the first
tasks for the groups is to observe a set of tents already pitched
by the facilitators. Each team makes a general estimate of how
much time is required for them to pitch a similar tent. The teams
are then timed according to deadlines set by them. Each team is
given the required gear- torches, tent ribs, canopy, pegs,
hammers and canvas.
After all the teams have pitched their tents, a de-briefing
session follows. The facilitators ask each team member to recount
his experience. Successes and shortcomings are discussed.
Individuals get to see team work in action or note the failure of
teamwork, as the case may be.
Pooling of skills helps in achieving the goal. The combination of
skills by the team, and the need for individual commitment is
stressed throughout the exercise. Teams first discuss the plan of
action, and decide on the best way to go about using the
resources at hand. It develops an appreciation of skills by team
members, as well as makes the participant aware of his potential
and how it contribute to improving team performance. Mutual
support and trust are created within the group.
The vital ingredients of group performance enhancement in the
debriefing session are:
* Describing experiences
* Sharing and learning
* Explaining the difference between plans and their practical
execution
* Exchanging comments and feelings
* Explaining how plans were adjusted to include others' ideas
* Feedback on performance
Problem solving and decision-making skills are naturally honed
and team bonding becomes effortless.
ARCHANA JAYAKAR
archana.hyd@careercmmunity.co.in
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