Date:28/03/2006 URL: http://www.thehindu.com/2006/03/28/stories/2006032802870200.htm

Tamil Nadu - Chennai

`Swagat Seva' to greet passengers in Chennai now

Special Correspondent

CHENNAI: The boom in the civil aviation sector is reflected in the large number of players entering the scene.

To keep pace with this development in terms of improving passenger amenities, the Airports Authority of India (AAI) has entrusted the task of `meeting and greeting' air passengers to a Mumbai-based agency Akbar Travels of India.

The `Swagat Seva' service was launched in Chennai recently. Commuters arriving at Kamaraj Domestic Terminal and Anna International Terminal will be offered the `meet and greet' services. Out-bound passengers taking domestic flights will be helped to check in. Passengers taking international flights will be helped to complete the immigration formalities and escorted till the security hold area.

The service also offers to book rooms in the choicest of hotels and make transit arrangements, besides providing facilities for the old and the infirm.