Date:09/12/2007 URL: http://www.thehindu.com/2007/12/09/stories/2007120953360800.htm

Karnataka - Bangalore

GoAir prepares for the fog season

Staff Reporter

BANGALORE: Private airline GoAir will ensure that all its fog-destination flights will be flown by CAT-III compliant pilots.

According to the current published schedule of the airline, GoAir requires eight sets of CAT III compliant flying crew daily. GoAir will have 12 sets of CAT III compliant flying crew ready. Each set will comprise one CAT III compliant pilot-in-command and one CAT III compliant co-pilot, said a media release.

As part of its other customer service initiatives announced for the fog season this year, GoAir is ensuring that in case of fog-related flight delays beyond a specified duration, the airline will provide snacks and refreshments to passengers. Commenting on its fog initiatives, Jeh Wadia, Managing Director, GoAir, said, “We have also installed a special Fog Helpline to address all our passengers’ queries and issues relating to the fog condition and its impact. It can be accessed through our customer care service on 1800-222-111. We will have a dedicated desk to handle all queries.”