Tamil Nadu

Condition of bus

I travelled by bus number 21-C to Keezhakuyilkudi on May 29 at around 7.30 p.m. There was heavy rain and since there was a starting trouble, the driver was helped by fellow drivers to set thte bus in motion. But again it came to a halt at the entrance of the bus stand. The driver and conductor did not take any effort to resume the journey, to the chagrin of around 80 hapless passengers, including elders and children. Though some passengers offered their help to push the bus, the conductor was reluctant. Will the State Transport Corporation authorities take steps to check deficiency in service?

Dr.T.Raj Pravin,

Madurai

Road accidents — some proved fatal — occur frequently in front of Vellaichamy Nadar College in Nagamalai Pudukottai. It is more because of motorists violating traffic rules and regulations at will than anything else. I request the authorities to erect speed breakers in front of the college main gate. Barricades can also be provided in front of the bus stop and ATM kiosk.

S.N.M.T. Nagarajan,

Madurai

Madurai railway junction is used by thousands of people from across the country daily . It is a pity that at this major facility, there is no proper telephone enquiry service. Calls are left unattended by the staff. The public are unable to get information like late arrival of trains and put to much inconvenience . The railway authorities must appoint dedicated staff for attending to enquiry calls, and the service must be made round the clock. I request the railways to take immediate action in this regard.

R.G. Rethinam,

Madurai

Whenever any theft, robbery or chain-snatching occurs in the city, the affected parties, in their anxiety, approach the nearest police station in haste. One cannot expect them to know the jurisdiction of police stations to register complaint at the right one. But the station authorities refuse to entertain the complaint if the incident occured outside their jurisdiction. The petitioners are forced to go from pillar to post to register their complaint. Frustrated, most of them prefer not to make a complaint at all, all because of the unhelpful attitude of the police personnel.

A good example is the recent incident in Delhi in which a woman was robbed by a gang after throwing a snake inside her car. According to the news item, the woman had the experience of approaching three or four police stations and managed to get her complaint registered in the end.

Hence, it is suggested that the Director General of Police should instruct all police stations in the State to receive complaints outside their jurisdiction also and inform the petitioners that their complaint will be forwarded to the police station concerned. This will bring solace to the aggrieved petitioners, who will go back with the hope that their complaint will be looked into. Will the police higher-ups look into this matter?

G. Sarangan,

Madurai

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